Privacy Policy
Last updated: January 1, 2025
1. Introduction
CLOUD FOREST INFRASTRUCTURE S.R.L. ("ROnode", "we") respects the privacy of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.
2. Data Controller
Personal Data Controller:
CLOUD FOREST INFRASTRUCTURE S.R.L.
VAT: 46309790
Reg. Com.: J10/768/2022
Address: Podu Muncii 64, Buzău, Romania
DPO Email: privacy@ronode.com
3. Personal Data Collected
We collect the following categories of personal data:
3.1 Identification Data
- First and last name
- Email address
- Phone number
- Billing address
- Tax ID number (for billing)
3.2 Usage Data
- IP address
- Access and activity logs
- Browser and device information
- Service usage data
3.3 Financial Data
- Transaction history
- Billing information
- Preferred payment method
4. Legal Basis and Processing Purposes
Purpose | Legal Basis | Retention Period |
---|---|---|
Service provision | Contract performance | Duration of contract + 30 days |
Billing and accounting | Legal obligation | 10 years per law |
Technical support | Legitimate interest | 2 years from ticket closure |
Marketing (with consent) | Consent | Until consent withdrawal |
Security and fraud prevention | Legitimate interest | 6 months |
5. Data Sharing
We do not sell or rent your personal data. We share data only with:
- Payment processors: For transaction processing
- Public authorities: When required by law
- Technical partners: For service provision (under confidentiality agreements)
- Professional consultants: Lawyers, accountants (under confidentiality obligations)
6. Your GDPR Rights
As a data subject, you have the following rights:
- Right of access: To obtain confirmation that we process your data and copies thereof
- Right to rectification: To correct inaccurate data
- Right to erasure: To request deletion of data under certain conditions
- Right to restriction: To limit processing in certain cases
- Right to portability: To receive data in a structured format
- Right to object: To oppose processing based on legitimate interest
- Right not to be subject to automated decisions: Including profiling
To exercise these rights, contact us at: privacy@ronode.com
7. Data Security
We implement technical and organizational measures to protect data:
- Encryption in transit (SSL/TLS) and at rest
- Restricted access based on "need-to-know" principle
- Continuous security monitoring
- Regular security updates
- Periodic staff training
- Incident response procedures
8. International Transfers
Your data is stored in Romania. In the exceptional case of a transfer outside the EU/EEA, we will ensure appropriate safeguards according to GDPR (standard contractual clauses, adequacy decisions).
9. Cookies
We use cookies for site operation. See our Cookie Policy for complete details.
10. Minors
Our services are not intended for persons under 18 years of age. We do not knowingly collect data from minors.
11. Policy Changes
We may update this policy periodically. We will notify you of significant changes via email or by posting on the site.
12. Contact and Complaints
For privacy questions:
Email: privacy@ronode.com
Phone: +40 XXX XXX XXX
Address: Podu Muncii 64, Buzău, Romania
Supervisory Authority:
National Supervisory Authority for Personal Data Processing (ANSPDCP)
Website: www.dataprotection.ro