Privacy Policy

1. Introduction

CLOUD FOREST INFRASTRUCTURE S.R.L. ("ROnode", "we") respects the privacy of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.

2. Data Controller

3. Personal Data Collected

We collect the following categories of personal data:

3.1 Identification Data

• First and last name
• Email address
• Phone number (optional)
• Billing address
• Tax ID number (for billing)

3.2 Usage Data

• IP address
• Access and activity logs
• Browser and device information
• Service usage data

3.3 Financial Data

• Transaction history
• Billing information
• Preferred payment method

4. Legal Basis and Processing Purposes

Purpose	Legal Basis	Retention Period
Service provision	Contract performance	Duration of contract + 30 days
Billing and accounting	Legal obligation	10 years per law
Technical support	Legitimate interest	2 years from ticket closure
Marketing (with consent)	Consent	Until consent withdrawal
Security and fraud prevention	Legitimate interest	6 months

5. Data Sharing

We do not sell or rent your personal data. We share data only with:

• Payment processors: For transaction processing (cards, PayPal)
• Public authorities: When required by law
• Technical partners: For service provision (under confidentiality agreements)
• Professional consultants: Lawyers, accountants (under confidentiality obligations)

6. Your GDPR Rights

As a data subject, you have the following rights:

• Right of access: To obtain confirmation that we process your data and copies thereof
• Right to rectification: To correct inaccurate data
• Right to erasure: To request deletion of data under certain conditions
• Right to restriction: To limit processing in certain cases
• Right to portability: To receive data in a structured format
• Right to object: To oppose processing based on legitimate interest
• Right not to be subject to automated decisions: Including profiling

To exercise these rights, contact us at: [email protected]

7. Data Security

We implement technical and organizational measures to protect data:

• Encryption in transit (SSL/TLS) and at rest
• Restricted access based on "need-to-know" principle
• Continuous security monitoring
• Regular security updates
• Periodic staff training
• Incident response procedures

8. International Transfers

Your data is stored in Romania (European Union). In the exceptional case of a transfer outside the EU/EEA, we will ensure appropriate safeguards according to GDPR (standard contractual clauses, adequacy decisions).

9. Cookies

We use cookies for site operation. See our Cookie Policy for complete details.

10. Minors

Our services are not intended for persons under 18 years of age. We do not knowingly collect data from minors.

11. Policy Changes

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or by posting on the site.

12. Contact and Complaints